Managed IT Services
Device Lifecycle Management
Each laptop or phone has a life: ordered, configured, issued, supported, replaced and securely retired. We manage that journey end to end. New hires receive a ready device on day one, leavers lose access the same hour, and an accurate asset register tells you what you own, where it is and when it should be refreshed. Finance gains predictable refresh budgets, and security gains a complete picture of every endpoint.
Untracked equipment is a security and cost leak
Without a register, devices go missing, warranties lapse unnoticed and leavers keep access to email and files long after their last day.
New starters wait days for equipment and are unproductive, while IT spends hours configuring each machine by hand.
What’s in scope
- Hardware procurement from approved vendors
- Zero-touch provisioning with preconfigured images
- Onboarding and offboarding workflows tied to HR
- Asset register with warranty and refresh tracking
- Mobile device management for company and personal phones
- Lost device response with remote lock and wipe
- Secure data erasure and certified disposal
Method
How the work runs
- 1
Inventory
We discover and record every device, assign owners and flag items out of warranty or unsupported.
- 2
Standardize
A small set of approved models and images reduces support effort and unit cost.
- 3
Automate
Joiner and leaver workflows provision and revoke devices and accounts without manual handoffs.
- 4
Refresh
A rolling replacement plan spreads spend and retires old equipment securely.
Can you ship devices directly to remote employees?
Yes. Devices arrive preconfigured, and the employee signs in to finish setup with remote help available.
Do you handle returns from leavers?
We coordinate collection or return shipping, and wipe, reissue or retire each device as policy dictates.
Do you resell hardware?
We source equipment on your behalf and advise on options. Specifics are scoped per engagement.
What does it cost?
It depends on headcount, hiring rates and hardware, so it is scoped per engagement. Request a consultation to discuss.
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Related capabilities
- Service DeskFriendly, fast help from people who know your environment, at any hour.Learn more
- Monitoring & MaintenanceFind and fix problems before users feel them, and prove your backups really work.Learn more
- Co-Managed ITExtend your in-house IT team with the skills, tooling and coverage it lacks.Learn more
Packaged options: SOC Services · Disaster Recovery · Identity & Access Management
Let’s build what’s next
Ready to start with Device Lifecycle Management?
Talk to our experts and discover how vinemobile can help you achieve your business goals.